Giving FAQs

1. Click here to get started.

2. Select the Campus You Attend

3. Select "Click to Give"

4. Make a Gift

5. Sign-In or Sign Up to Continue

6. Once Signed In, Select the Frequency of Your Gift

7. Select the Day You Want Your Gift to Charge On

Once you’ve decided on your frequency, you can select and end date, and choose what date(s) of the week/month the transaction should process.

If you want your recurring transaction to end at a set date, you can set that date in the “Until” field. Leave the field blank if you want the recurring transaction to be ongoing without an end date.

Note: If you set the “Start Date” to today’s date and the “Charge On” date is today, the recurring transaction will process within the next hour.

8. Select a Payment Method

You can use one of your saved payment methods or enter new payment details

9. Confirm Recurring Giving Gift

On the next page, you confirm the amount and frequency you have selected and click the “Submit” button to complete the setup of the recurring transaction. You can also leave an optional message.

Once the recurring transaction processes and every time it processes in the future, you will receive an email receipt to the address on file for your account.

Note: If you are wanting to move an active recurring giving schedule from your old platform to the new one, you will need to delete it from the old platform and create a new recurring giving schedule on the new platform.

If you are looking to give via eCheck/ACH, you can do so by logging in to your church Giving Profile.

Your giving history on the new platform will only show giving statements for transactions made on the new system. If you wish to see your total giving history, go to your church giving profile. Your transactions from the new platform are also recorded there as well.

What is anonymous giving?
Anonymous giving allows you to give without your information and giving history recorded by the church. This means you will not receive a giving statement for your donation.

Why does it ask for my billing information if I am giving anonymously?
Your billing details are required for security purposes for online giving. Your contact information is not kept on file at the church.

Do I receive tax information for my anonymous donation?
No. When you give anonymously there is no record of your giving history being tracked, so you do not receive a giving statement for tax purposes. If you would like to receive a giving statement, please login to give.

How do I give anonymously?
If you would like to make an anonymous donation, you can do so here.

You can update your current recurring giving schedule through your church Giving Profile. Once logged into your profile, go to “My Account,” then “My Recurring Transactions.” Once you see your recurring gift, you may select the pencil edit option on the top to change the amount of your gift. If you wish to stop your recurring gift, select the trash can option.

Yes. Please feel free to contact us at accounting@jamesriver.church or at 417-581-5433 with any questions and instructions on how to donate.

As a church, we want to provide convenient and user-friendly ways of giving. On our new platform, you will notice a cleaner appearance as well as additional options such as text-to-give and anonymous donations.

To log-in for the first time on the new platform you will need to create a new account. The good news is we have made it easy to transfer your information! If your contact information is the same from your previous account, you can enter a few basic details and the system will recognize you then auto-populate most of your details for you.

If you are looking to give via eCheck/ACH, you can do so by logging in to your church Giving Profile. Currently the new giving platform only handles credit/debit card transactions.

You can update your current recurring giving schedule through your church Giving Profile. You can also create new recurring giving schedules through the new giving platform as well. Keep in mind that any recurring giving schedules you previously had are still active from the previous platform.

If you are wanting to move an active recurring giving schedule from your the old platform to the new one, you will need to delete it from the old platform and create a new recurring giving schedule on the new platform. For more detailed instructions, read the answer to the next question.

If you have a recurring giving schedule set up on the old platform and would like to move it to the new platform, you can do so in two easy steps:

Step 1: Delete your current giving schedule(s) from the previous platform

Login to the previous platform and choose the "Giving" tab at the top left corner. Select "Schedules" from the tabs at the top of the page. Select the schedule(s) you wish to move to the new platform, and choose "Delete this Schedule" in the bottom, left corner.

Step 2: Add your new recurring giving schedule(s) to the new platform.

Login to the new platform and select "Manage Recurring" then click the "Create Recurring Transaction." Select the campus you attend and choose "Next". Enter the amount you wish to give. Then set the time frame for your recurring giving (if ongoing, check the "Ongoing" checkbox). Select the frequency of your giving and enter your billing information. To finalize your recurring giving schedule, choose "Submit".

Once you have completed the steps above, you will have successfully moved your recurring giving schedule(s) to the new system.

No. Your recurring giving schedule has not changed and there is no need for you to move your recurring giving, unless you would prefer to move it to the new giving platform.

Your giving history on the new platform will only show giving statements for transactions made on the new system. If you wish to see your total giving history, go to your church giving profile. Your transactions from the new platform are also recorded there as well.

We want to make giving as convenient as possible by offering multiple ways to give so that users can choose what method is most helpful to them. Using a mobile phone to give continues to be a popular and efficient way, therefore we have added this option to give users another convenience.

Absolutely. Our Text-to-Give option is managed through Secure Give. No sensitive information is ever passed through text message. Instead, when you setup your account, your card information is held on a secure web page and the system reads the phone number attached to the account, not your card number!

To give via text, you will first need to create an account. Once you are signed in, select the giving menu by clicking your name at the top right hand corner. Choose "Payment Accounts," then "Add Payment Account." Once you have established your giving account, you can start giving via text message by texting "JRC" and the amount to 1-866-572-8588. Example: "JRC 100" to give $100

Anonymous giving allows you to give without your information and giving history recorded by the church. This means you will not receive a giving statement for your donation.

Your billing details are required for security purposes for online giving. Your contact information is not kept on file at the church.

No. When you give anonymously there is no record of your giving history being tracked, so you do not receive a giving statement for tax purposes. If you would like to receive a giving statement, please login to give.

If you would like to make an anonymous donation, you can do so here.